Digitalization and Business Model Innovation Français

Privacy Policy

Last updated: 12 November 2026

  1. Who we are. Digitalization and Business Model Innovation SURL (Trade Register 30679/21, Tax ID 4001694548), Gihosha district, Ntahangwa commune, Bujumbura, Burundi. Contact: contact@digitalizationdbmi.com.
  2. Data we collect. Name, phone number, email address, the content of messages exchanged with us or with the services we operate, message delivery status, and basic technical data (IP address, device type).
  3. Why we use it. To send service-related notifications, reminders and confirmation codes; to answer your requests; and to keep our services secure and working.
  4. WhatsApp messages. We send messages through Meta's WhatsApp Business platform only to people who have agreed to receive them. Meta also processes this data under its own privacy policy. You can opt out at any time by replying STOP to a message or writing to contact@digitalizationdbmi.com.
  5. Sharing. We do not sell your data. We share it only with providers needed to run the service (Meta for WhatsApp, hosting, any SMS or email providers) or where the law requires it.
  6. Retention. We keep data for as long as needed for the purposes described above, then delete or anonymize it.
  7. Security. We protect data with reasonable technical and organizational measures.
  8. Your rights. You may ask to access, correct or delete your data by writing to contact@digitalizationdbmi.com, in line with the law applicable in Burundi.
  9. Changes. We post any change on this page with a new date.